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Quality Assurance Roles and Responsibilities

There are various roles on projects, some people may play more than one role. You should always check with your organizations testing methodology on what your role(s) are. Below is a breakdown of quality assurance roles and responsibilities:

Phase: All

    Test Lead

    • Oversees all testing staff and activities for all assigned applications
    • Ensures all testing standards are being met
    • Serves as an escalation point for issues involving testing
    • Serves as a resource and communication point for decisions about test schedule changes
    • Provides weekly status report that includes testing metrics

    Test Analyst

    • Follows testing standards
    • Provide Test Lead with input for weekly status report

    Performance Analyst

    • Follows testing standards
    • Provide Test Lead with input for weekly status report

Phase: Planning

    Test Lead

    • Review Project Artifacts
    • Works with project team to define and create overall strategy and ensures that it is being achieved
    • Communicates the test strategy to the Project Manager and Development Team
    • Define test process including required test activities and deliverables
    • Identifies test resources, estimates test effort and defines test schedule and milestones
    • Ensures technical resources are organized for effective support of testing
    • Conducts walk-through of Test Strategy

    Test Analyst

    • Collaborate with Test Lead on creation of Test Strategy
    • Collaborates with Test Lead on estimating testing effort
    • Participates in walk-through of Test Strategy

    Performance Analyst

    • Establishes and maintains performance testing guidelines for both manual and automated testing.
    • Determine application architecture, configuration, and performance requirements

    Project Manager

    • Develop and manage the project schedule
    • Provide direction and assign responsibil-ities when needed.
    • Manage Change Control process
    • Act as resource to Test Lead for information to create Test Strategy
    • Participate in Test Strategy walk-through
    • Approve Test Strategy

    Business Analyst

    • Act as resource to Test Lead for information to create Test Strategy
    • Participate in Test Strategy walk-through
    • Approve Test Strategy

    Development


Phase: Construction

    Test Lead

    • Review Requirements
    • Review Logical and Physical designs
    • Create Test Plan
    • Create UAT Test plan for End Users
    • Conduct walk-through of Test Plan
    • Ensures traceability of test cases back to project requirements
    • Be available as resource to Test Analyst in creation of test cases
    • Participate in walkthrough of test cases
    • Approve test cases
    • Assess progress, escalate issues, and manage technical decisions

    Test Analyst

    • Review Requirements
    • Review Logical and Physical Designs
    • Collaborate with Test Lead to create Test Plan
    • Participate in walk-through of Test Plan
    • Approve Test Plan
    • Create Test Cases (manual and automated, if applicable) and Requirements matrix
    • Conduct walk-through of test cases
    • Approve Test Cases

    Performance Analyst

    • Develops and maintains automated performance test scripts.

    Project Manager

    • Be available as resource for test team in regards to questions that arise with Requirements and Design documents
    • Participate in walk-through and provide approval of Test Plan

    Business Analyst

    • Create Requirements Documentation
    • Be available as resource for test team in regards to questions that arise with Requirements and test case creation
    • Act as resource to Test Lead for information to create Test Plan
    • Participate in walk-through and provide approval of Test Plan
    • Participate in walk-through of test cases

    Development

    • Create Logical and Physical Design Documents
    • Review requirements and other and other project documentation
    • Be available as resource for test team in regards to questions that arise with Requirements and test case creation
    • Participate in walk-through and provide approval of Test Plan
    • Participate in walk-through of test cases

    End User (SME)

    • Be available as resource for test team in regards to questions that arise with Requirements and Design documents
    • With assistance from test team, create UAT test cases

Phase: Execution

    Test Lead

    • Conduct Test Readiness Assessment
    • Execute manual test cases automated test scripts, if applicable
    • Log and review issues and defects identified by testers
    • Collect testing sign-off from all testing participants
    • Ensures that all aspects of testing, such as : manual execution, regression, automation, and performance are completed
    • Create Test Completion Report for promotion recommendation.

    Test Analyst

    • Conduct Test Readiness Assessment
    • Execute manual test cases automated test scripts, if applicable
    • Participate in defect reviews
    • Collaborate with Test Lead in creating Test Completion Report for promotion recommendation

    Performance Analyst

    • Performs load, stress, and performance testing and analyzes results
    • Provides performance and usage reports

    Project Manager

    • Participate in defect reviews
    • Consult with Test Lead on review and creation of Test Completion report
    • Approve Test Completion Report.

    Business Analyst

    • Participate in defect reviews
    • Approve Test Completion Report.

    Development

    • Coordinate and conduct Unit Testing
    • Participate in defect reviews
    • Collaborate with test team when conducting Test Readiness Assessment
    • Investigate and resolve defects/issues
    • Update defect/issues log with state and resolution.

    End User (SME)

    • Participate in UAT test execution, reporting defects and test findings to the Test Lead
    • Notify Test Lead of any issues impeding progress of testing.
    • Provide approval of promotion recommend-ation contained in Test Completion Report

Dilbert RolesPhase: Closure

    Test Lead

    • Provide final Test Completion report for entire project
    • Finalize and archive all Test Deliverables
    • Participate in project closure activities
    • Support the project warranty period, if applicable

    Test Analyst

    • Finalize and archive all test deliverables
    • Participate in project closure activities
    • Support the project warranty period , if applicable

    Performance Analyst

    • Provides final Performance Findings Report

    Project Manager

    • Performs project closure procedures
    • Provide support to team during project warranty period

    Business Analyst

    • Provide support during project warranty period

    Development

    • Provide support during project warranty period

    End User (SME)

    • Be available as resource during project warranty period

Phase: Maintenance

    Test Lead

    • Provide testing deliverables and test execution as needed if test team is responsible for on-going maintenance

    Test Analyst

    • Provide testing deliverables and test execution as needed if test team is responsible for on-going maintenance

    Performance Analyst

    • Rerun Performance tests, if needed

    Project Manager

    • Provide project deliverables and support to project team, if project team is responsible for on-going maintenance

    Business Analyst

    • Provide On-going support to project team, if applicable

    Development

    • Provide on-going development support, if applicable

    End User (SME)

    • Be available as resource during on-going maintenance activities, if applicable

What role(s) have you played on your projects?




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